Open Access has provided innovative communications solutions since 1986 and in the process has developed a reliable, modular platform that provides a range of leading edge features on the back of proven components. The NetSpire™ Integrated Communications System is a distributed voice communications platform supports wireless public address and telephony capabilities.
The NetSpire™ platform’s support for converging technologies to enhance voice and data applications allows flexible solution design – such as a wireless handsets subsystem which allows users to perform a variety of operations including telephony, duress alarms, public address, and initiation of automated announcements – all at the touch of a button.
Wireless DECT handsets are used by staff for a range of system features – including telephony, duress alarms, public address, and to initiate DVA announcements. Operation requests are directed to and from local Gateway units where they are controlled and managed. Gateway units can also contain real time database information (such as service timetable data) which can be accessed and updated via the wireless handsets. Real time data is passed to and from the database via the Communications Exchange.